
Financial Policy and Billing
Understanding Your Coverage:
At Moody Lactation Solutions, we want to ensure you have a clear understanding of your insurance coverage and what will be billed based on your appointment type.
Under the Affordable Care Act, breastfeeding support and counseling should be covered at no out-of-pocket cost to you — because you deserve to use the benefits you pay for. While some insurers have found loopholes around this requirement, that doesn't mean you are without options. Review our insurance policy to understand your coverage, and know that we are here to help you navigate your benefits.
Aetna and Blue Cross Blue Shield:
Moody Lactation Solutions is an in-network provider with Aetna and BCBS and will file your insurance claims on your behalf.
However, please remember that insurance coverage can change, so it’s best to verify your benefits regularly.
If your plan denies coverage of lactation services after the claims have been submitted, you are responsible to pay at the self-pay rate.
To confirm your specific benefits and costs, for an office or home visit with lactation services, reach out to your insurance company directly. We can give you specific codes that we use to verify with your carrier.
If your baby is on different insurance that is out-of-network, or doesn't have insurance, you will be billed $50.00 per visit for the baby as a cash patient.
*Please read our BCBS policy before booking:
I am in-network with Blue Cross Blue Shield (BCBS), but coverage is not guaranteed. A deposit equal to my self-pay rate is required at booking as a placeholder while your claim is processed.
You will be refunded from your deposit based on what your insurance pays.
If your claim is denied or only partially covered, the deposit will be applied to your balance.
Cigna and United Healthcare:
Through Wildflower (Cigna) and The Lactation Network (UnitedHealthcare/UMR), we are able to bill your insurance directly. Simply apply for benefits on our Insurance & Booking page before your appointment. Your specific plan benefits and coverage will be provided TLN or Wildflower.
Self-Pay:
If you do not have insurance or have an our-of-network plan, you will be responsible for the full self-pay amount at the time of service.
Self Pay Rates:
Initial Home Visit | $200
Follow-Up Home Visit | $165
Initial Office Visit | $185
Follow-Up Office Visit | $145
Initial Virtual Visit | $100
Follow-Up Virtual Visit | $65
Payment Options:
We accept cash, credit card, and HSA/FSA.
You will be emailed an invoice day of service.
If the invoice is not paid by the due date, your credit card on file will be charged for all applied charges for all visits.